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Chapter 1
Designed to be seen

Shipping

Each Mareeva piece is made to order with careful attention to detail. Please allow time for production prior to dispatch.


Production Time

All orders require a production period before shipping.

Please allow 3–4 weeks for production prior to dispatch.

This timeline includes the creation of your piece and its arrival to us before being carefully prepared for delivery.


Delivery

Once your pre - order has been dispatched, delivery times are as follows:

Ireland 
• Complimentary standard shipping on all orders
• Estimated delivery: 3–5 business days
• Express shipping available at checkout

UK

• Standard rates calculated at checkout.
• Estimated delivery: 3–5 business days
• Express shipping available at checkout

International
• Shipping rates calculated at checkout
• Estimated delivery: 5–10 business days (location dependent)
• Express shipping options available


 Express Shipping

Express shipping ensures faster delivery once your order has been dispatched.
Please note that it does not affect production time.


 Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details.


 International Orders

International orders may be subject to customs duties or taxes.
These charges are the responsibility of the customer.


 Additional Information

As each piece is made to order, timelines may vary slightly.
We appreciate your patience and support for considered, small-batch production.


Returns & Exchanges

We want you to feel confident in your Mareeva purchase.

If your piece isn’t quite right, returns are accepted within 7 days of delivery.


Exchanges
Complimentary size exchanges are available to ensure the perfect fit.


Refunds
Refunds are available for eligible returns.
Return shipping costs are the responsibility of the customer.


Return Conditions
To be eligible for a return:
• Items must be unworn, unused, and in original condition
• All original tags must be intact
• The Mareeva ribbon (tamper seal) must remain attached and untampered


Faulty Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery. We will resolve this promptly.


How to Return
To initiate a return, please contact us at:
info@mareevaofficial.com


Important
As each piece is produced in limited quantities, we recommend reviewing sizing and product details carefully before purchasing.